Terms & Conditions

Order Acceptance

Your order is considered accepted once you receive a confirmation email from Libas-e-Mudassar or see a confirmation message after checkout along with a system-generated order number.

This confirmation indicates that your order request has been received and is being processed.

Order Cancellation

Libas-e-Mudassar reserves the right to cancel any order under certain circumstances including, but not limited to:

• Product being out of stock at the time of processing
• Technical errors during order placement
• Suspicious or negative order history
• Product found defective during quality control
• Incorrect or incomplete shipping information
• Pricing errors on the website
• Payment declined by the issuing bank or payment provider
• Customers may cancel their order any time before the order has been processed or shipped.

Once an order has been processed or dispatched, it cannot be canceled.

Delivery Delays

Libas-e-Mudassar always aims to deliver orders as quickly as possible according to our standard delivery schedule.
However, Libas-e-Mudassar will not be held responsible for delays caused by circumstances beyond our control.

These may include:

• Natural disasters (earthquakes, floods, storms, etc.)
• Courier service disruptions
• Customs delays
• Technical or operational issues
• Other force majeure events

For the purpose of these terms, Force Majeure refers to events beyond the reasonable control of Libas-e-Mudassar.

We are not liable for delays, loss, damage, mis-delivery, or cancellation due to such circumstances.

Order Placement

Customers can place orders through available payment methods on the Libas-e-Mudassar website
We do not guarantee product availability at all times. If a product becomes unavailable, customers may be offered an alternative (design/color) within the same price range.
If no response is received, the order may be canceled without prior notice.

Payment Terms

International Orders:
Orders are processed only after full payment is received.

Orders within Pakistan:
Cash on Delivery (COD) available 

Orders above PKR 60,000:
Advance payment may be required

Custom / Stitching Orders:
100% advance payment required

Delivery Time

During Normal Business Days

Local Delivery (Pakistan):
5 – 7 working days
Delivery time may vary depending on location, courier service, and external factors.

Contact Us:

If you have any questions or concerns, feel free to contact us:

• Email: libasemudassarsupport@gmail.com
• Call: +92 3377307213
• WhatsApp: +92 3377307213